We hope you're as excited to get started with your new website as we are. Our Digital Practice platform gives you much more freedom to change specific pages' layout, add bite-sized content, and signpost your patients.
With any new system, there's alot to learn, and that can be daunting. It's impossible to learn everything at once, which is why we've created this guide.
We aim to break down and provide you with links into each website's area from gaining access to adding images, texts, managing widgets and rows, adding staff, managing online forms and much more.
When you want to complete a specific task such as editing your staff, we'd recommend referring back to this document to find quick links to articles.
This is a training guide to help with the most popular tasks. For a full list of help articles, please visit here
For a full list of articles, please visit here
You have 2 areas to your website: Website Editor V FPMS Backend.
1 - Website Editor
This is where you can change the content that patients see on your website via our new widget-based system. You can reorganise pages, upload images, add documents, and structure pages as you wish.
Our welcome email contains a link to your login page, alternatively, if you're live, select the "Sign In" link in the footer.
2 - FPMS
FPMS is the backend of your website. It's here where you'll view completed online forms from patients, set up email notifications, add new/edit staff members, and amend opening times.
You can access FPMS via www.mysurgeryintranet.co.uk. (Use the same login details as you do to login to your website)
The new version of MSW2 works in a completely different way... primarily using rows and widgets. While this concept will likely differ from other systems you have used (including the original MSW sites) it is an extremely flexible way of arranging content on your site. This article will introduce the concept and link through to more detailed information on each subject.
Upload Documents and Add Links Video
Adding Information and Text Video
Adding Images Video
Once a form has been completed by a patient, the submitted form, you can access and process the received forms via the Form Manager tool in FPMS/FPMS Pro.
Form Manager allows you to view, print, process or delete forms, you can also set up Email notifications should your staff want to receive an email notification each time a form is submitted.
Form Manager Overview Video
Removing online forms
You have 2 options on how to disable or remove forms. We recommend that you disable a form, rather than delete it via the "Manage Forms" section within the menu. The video below will show you how.
If you want to remove the form entirely, please see the second video.
Toggle online forms on or off video
Remove the online form permanently video
Working with staff in FPMS video