Upcoming Accessibility Changes

New government legislation on Web accessibility (WCAG 2.1) means practices have a legal duty to make sure websites and apps meet accessibility requirements by 23rd September 2020. We’ve been working hard to implement changes to your website to help you with this. Read more about what the practice need to do in our recent newsletter here.

  1. The FPM Group
  2. My Surgery Website

My Surgery Website

Our websites are easy to keep up to date. Not only can you change the textual content but you can upload your own images and documents, switch the interactive options (such as 'appointments' or 'prescriptions') on or off, add more pages and even change the entire style and appearance of your site. We like you to have as much control as you wish with your website. You can change everything yourself but if you are unsure or don't know how just let us know - our support team will be happy to help you out.

Getting Started

  • Getting Started Guide
  • "Going Live"
  • How to Reset Your Password
  • Logging In: Editor, Staff Home and My Surgery Office
  • How do I change my passwords?

Managing your Website

  • Add "Data Choices" content to your website (National Data Opt-Out Programme)
  • How to Switch to an Online Service specific template
  • How to keep your website looking its best
  • How do I Upload a Document?
  • How do I Upload an Image?
  • Requesting bulk changes to your website
See all 24 articles

Online Services & Forms

  • What Online Forms Are Available
  • Which prescription system should I use?
  • Why can't I customise my forms
  • How do I add, change or remove online services on my website?
  • Adding and linking images/banners (online consultations, nhs app, econsult, egton online consult)
  • Editing the list of prescription collection points
See all 27 articles

Staff Home

  • How to use the Prescription Manager
  • Manually activate users registering for repeat prescriptions
  • MSW Appointment Request System
  • Why can't I log in at home?
  • Form Manager
  • Create practice leaflet from website
See all 7 articles

Patient Connect

  • What is Patient Connect?

Domains (Web Address, URL)

  • Why it can takes a little time for your site to come live
  • Going Live with .uk domain
  • Domain types and costs

Pre-sales Questions

  • Why should I choose My Surgery Website?
  • What should I look for in a website provider
  • The importance of compliance
  • Merging Your Practice Website
  • How do I make a payment to MSW?
  • common AskMyGP FAQs

Indigo House, Sussex Avenue, Hunslet, Leeds, LS10 2LF / 0333 433 0211

Privacy Policy | Terms and Conditions

© 2020 My Surgery Website is a Stericycle solution. All rights reserved.