Help Centre

⚠️ Important Notice: My Surgery Website (MSW) Service Closure

Please be advised that after careful consideration, the My Surgery Website hosting service will be discontinued. Your agreement with FPM Group will officially terminate effective 31st March 2027, at which point FPM Group will cease providing all MSW services.

Please note: Your website will NOT automatically transfer to a new provider. To keep your website running after 31 March 2027, you must contact a new provider directly and arrange for them to take it over.

What you need to do

If you do nothing, your website will stop working when MSW closes on 31 March 2027. To keep it running, you will need to:

Choose a new website provider (a proposed provider is listed below, though you are free to choose any provider).
Contact them directly to set up your new agreement.
Let us know who you have chosen.

Transition Support

To help minimise disruption and to support you through the change, further details of transition support are available in the full termination and announcement letter.

📄 Click here to read the full termination and announcement letter