Please note: this article is only applicable to websites built after November 2018.
This article covers:
- How to add the 'Contact the PPG' button
- How patients join the PPG
- Adding PPG minutes to the PPG page
- How to email PPG subscribers
- How to manage subscribers
How to add the 'Contact the PPG' button
To add the 'Contact the PPG' button you will first need to navigate to the PPG option within the editor menu:
At the top section of the page you will see a box with 'Contact Email'. In this box you will need to enter the email in which you'd like to receive the emails from patients.
Once you have entered an email and clicked 'Save', the 'Contact the PPG' button will show on the PPG page of the website:
The form will have the following options for patients to fill out:
- Name
- Email (optional)
- Telephone
- Message
- A tick box for 'Do you agree to being contacted regarding this matter'
How patients join the PPG
On the PPG page of the website there will be a 'Join our PPG' button.
Patients can click this to be taken to the Patient Participation Group Sign Up form. Patients will have the following options to fill out:
- Forename
- Surname
- Telephone
- Postcode
- Date of birth
- Gender
- Age range
- Ethnicity
- How often do you visit the practice?
Once this is filled out, the patient will be added to the subscribers section of the editor menu under the 'Patient Reference Group' option.
Adding PPG minutes to the PPG page
PPG minutes can be added to the PPG section within the editor menu to easily display them on the website's PPG page.
To add minutes you will need to click on the '+ Create PPG Minutes' option at the top of PPG page within the editor menu.
You will then have the follow options:
Name - This will be the public facing name seen under the PPG minutes section of the PPG page.
File - This is the file you'd like to upload as the PPG Minutes. Although you can upload word documents, we recommend uploading PPG minutes as PDFs for the best accessibility for patients.
Once you have completed the Create PPG minutes page and clicked save it will then be added to the main PPG page as follows:
Patients will then be able to see the minutes within the main PPG page of the website:
How to email PPG subscribers
PPG members that have signed up via the website can receive emails from the practice, including any PPG minutes that have been uploaded to the website.
To email subscribers, you will need to choose the 'Email Subscribers' option at the top of the PPG page found within the editor menu.
You will have the following items to fill in:
- Subject - This will be the email's subject line
- Body - This will be the main body of the email
- Select Publication - You have an option to choose no publication, upload a publication, or choose from any existing PPG minutes you have already uploaded. If a publication is chosen, it will attach the file to the email for PPG members to download.
- Replies will be sent to - You can choose an email that PPG members can reply to the email to. This can be useful if sending out a next PPG meeting email as members can reply stating their availability.
Once this is filled in and you click 'Send' it will send to all existing PPG subscribers.
How to manage subscribers
To manage subscribers including how to remove them, please see the Manage Website Subscribers article.
Keywords/meta tags
widget, display, patient group, sign-up, PPG, form