⚠️ Important Notice: My Surgery Website (MSW) Service Closure

Please be advised that after careful consideration, the My Surgery Website hosting service will be discontinued. Your agreement with FPM Group will officially terminate effective 31st March 2027, at which point FPM Group will cease providing all MSW services.


Transition Support and Optional Alternative Provider

To help minimise disruption and to support you, FPM Group is aware of another independent third party service provider (‘Proposed Provider’), that may be able to offer similar services listed below:

Proposed Provider: The GP Website Company Ltd
Website: www.thegpwebsitecompany.co.uk
Email: support@thegpwebsitecompany.co.uk

📄 Click here to read the full termination and announcement letter

  1. Help Centre
  2. MSW - Legacy
  3. Online Services & Forms

Online Services & Forms

There are different types of online prescription system associated with your surgery website. This area will highlight the different options available to you

  • What Online Forms Are Available
  • Which prescription system should I use?
  • Why can't I customise my forms
  • How do I add, change or remove online services on my website?
  • Editing the list of prescription collection points
  • Changing your Clinical System
  • Customising the MSW prescription form introductory text and email confirmation
  • Prescription Drug List (Drug Dictionary)
  • How do I change the email address a form is sent to
  • Newsletter Subscription (Sign up for Newsletter)
  • Patient Participation Group (PPG) Sign-Up Form
  • Patient Comments & Feedback Form
  • Change of Address and Contact Details
  • Appointment Cancellation Form
  • Telephone Call Request Form
  • Anxiety & Depression Assessment – HAD
  • Depression Questionnaire – PHQ 9
  • Alcohol Questionnaire
  • Asthma Review
  • Test Results
  • SMS Reminders Consent Collection
  • New Patient Medical Questionnaire
  • New Patient Registration Form - GMS1
  • Travel Assessment Questionnaire
  • Clinical Record Update Form
  • Change the email addresses that email notifications are sent to

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